FREQUENTLYASKEDQUESTIONS
FREQUENTLYASKEDQUESTIONS
Everything You Need To Know Before Starting Your Project
We understand that investing in your brand or website is an important decision. Below are answers to some of the questions we're asked most often. If you can't find what you're looking for, feel free to contact us directly.
GeneralQuestions.
What services does Zura Vision offer?
We help businesses build a stronger digital presence through:
- Website Design & Development
- Branding & Identity Design
- Social Media Management
- Graphic Design
- Video Editing
- Content Creation
- Digital Strategy
Who do you work with?
We work with startups, small businesses, established companies, and personal brands both in South Africa and internationally.
Do you work with international clients?
Yes. We work remotely with clients around the world using email, Zoom, WhatsApp, and online project management tools.
How do I get started?
Simply complete our contact form or reach out directly. We'll discuss your goals, recommend the best solution, and provide a quotation.
Do you only build websites?
No. While website design is one of our specialties, we also provide branding, social media management, graphic design, video editing, and digital marketing support.
How long does a website take?
Most websites take between 3-8 weeks, depending on the project size and how quickly content and feedback are provided.
Will my website work on mobile devices?
Absolutely. Every website is designed to be fully responsive across desktops, tablets, and smartphones.
Can you redesign my existing website?
Yes. Whether your current website needs a refresh or a complete rebuild, we can redesign it while improving usability and performance.
Will I be able to update my website myself?
Yes. We build user-friendly websites and can provide guidance so you can easily edit text, images, and pages yourself.
Do you include SEO?
Every website is built with SEO best practices, including proper structure, speed optimisation, metadata, and mobile responsiveness.
Do you provide hosting and domains?
Yes. We can assist with hosting, domains, business email setup, SSL certificates, and ongoing maintenance.
WebsiteDesign
BRANDING& DESIGN
Can you design a logo only?
Yes, but we recommend a complete branding package that includes colours, typography, brand guidelines, and supporting assets.
Do you create marketing material?
Yes. We design brochures, flyers, business cards, banners, presentations, social media graphics, and more.
Can you match my existing branding?
Absolutely. We can build upon your current identity or completely modernise it depending on your goals.
Do you create the content?
Yes. We create graphics, captions, strategies, and content calendars tailored to your business.
Do I have to provide ideas?
No. We research your industry and generate content ideas for approval.
Do you post on my behalf?
Yes, if included in your package, we can schedule and publish content across your platforms.
Which platforms do you manage?
We currently work with Facebook, Instagram, LinkedIn, TikTok, and other platforms depending on your business needs.
SOCIALMEDIA
PAYMENTS& PROCESS
How do payments work?
Projects typically require a deposit before work begins, with the remaining balance payable according to the agreed terms.
Do you offer payment plans?
For larger projects, flexible payment arrangements may be available. Please contact us to discuss your requirements.
Will I receive a quotation first?
Yes. Every project receives a detailed quotation before any work starts.
Can I request revisions?
Of course. Revision rounds are included according to your selected package to ensure you're happy with the final result.
Do you offer ongoing support?
Yes. We offer ongoing maintenance, updates, content creation, and long-term digital support.
GeneralQuestions.
What services does Zura Vision offer?
We help businesses build a stronger digital presence through:
- Website Design & Development
- Branding & Identity Design
- Social Media Management
- Graphic Design
- Video Editing
- Content Creation
- Digital Strategy
Who do you work with?
We work with startups, small businesses, established companies, and personal brands both in South Africa and internationally.
Do you work with international clients?
Yes. We work remotely with clients around the world using email, Zoom, WhatsApp, and online project management tools.
How do I get started?
Simply complete our contact form or reach out directly. We'll discuss your goals, recommend the best solution, and provide a quotation.
Do you only build websites?
No. While website design is one of our specialties, we also provide branding, social media management, graphic design, video editing, and digital marketing support.
WebsiteDesign
How long does a website take?
Most websites take between 3-8 weeks, depending on the project size and how quickly content and feedback are provided.
Will my website work on mobile devices?
Absolutely. Every website is designed to be fully responsive across desktops, tablets, and smartphones.
Can you redesign my existing website?
Yes. Whether your current website needs a refresh or a complete rebuild, we can redesign it while improving usability and performance.
Will I be able to update my website myself?
Yes. We build user-friendly websites and can provide guidance so you can easily edit text, images, and pages yourself.
Do you include SEO?
Every website is built with SEO best practices, including proper structure, speed optimisation, metadata, and mobile responsiveness.
Do you provide hosting and domains?
Yes. We can assist with hosting, domains, business email setup, SSL certificates, and ongoing maintenance.
BRANDING& DESIGN
Can you design a logo only?
Yes, but we recommend a complete branding package that includes colours, typography, brand guidelines, and supporting assets.
Do you create marketing material?
Yes. We design brochures, flyers, business cards, banners, presentations, social media graphics, and more.
Can you match my existing branding?
Absolutely. We can build upon your current identity or completely modernise it depending on your goals.
SOCIALMEDIA
Do you create the content?
Yes. We create graphics, captions, strategies, and content calendars tailored to your business.
Do I have to provide ideas?
No. We research your industry and generate content ideas for approval.
Do you post on my behalf?
Yes, if included in your package, we can schedule and publish content across your platforms.
Which platforms do you manage?
We currently work with Facebook, Instagram, LinkedIn, TikTok, and other platforms depending on your business needs.
PAYMENTS& PROCESS
How do payments work?
Projects typically require a deposit before work begins, with the remaining balance payable according to the agreed terms.
Do you offer payment plans?
For larger projects, flexible payment arrangements may be available. Please contact us to discuss your requirements.
Will I receive a quotation first?
Yes. Every project receives a detailed quotation before any work starts.
Can I request revisions?
Of course. Revision rounds are included according to your selected package to ensure you're happy with the final result.
Do you offer ongoing support?
Yes. We offer ongoing maintenance, updates, content creation, and long-term digital support.
STILL HAVEQUESTIONS?
Every business is different, and sometimes a conversation is the fastest way to find the right solution.
Let's build something that helps your business stand out.